Tulip Tip - British designer mugs, kitchen textiles, linens tulip tip

returns

Thank you for shopping at tulip tip® ltd. If you are not entirely satisfied with your purchase, we’re here to help.

For returns


You have 30 days to return any item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the proof of purchase, (e.g. your e-mail receipt).

For refunds


We will notify you that we have received your returned item and the status of your refund after inspecting the item. If your return is approved, we will initiate a refund via your original method of payment. You will receive your credit depends upon your own card issuer’s policies.

For exchanges


We only replace items that are defective or damaged.

Shipping


Returned shipping costs are non-refundable unless the item is proven to be faulty. If you are shipping item(s) over £40 please consider using a trackable method of shipping. tulip tip are unable to guarantee receipt of your returned item. Please use royal mail for all returned items

Our returns address is:-

tulip tip ltd
PO box 56691
London
W13 3DU

Contact us


If you have any questions on how to return your item to us, please contact us at: 
sales@tuliptip.co.uk