faqs
Have a question? We have the answers. and always feel free to get in touch with us if you need more information.
GET IN TOUCHQ. Where do you get the ideas?
A.
When we wanted to brighten up our kitchen, there were some fabulously colourful kettles, toasters, mixers and even fridges, but very little in the way of textiles. So, we thought – Why not make some? What better place to look for inspiration than in nature?
Q. Are your products really made in England?
A.
They really, really are made by real companies established in England, employing adults earning a proper liveable wage. Even our mugs are made from English bone china in England. Not just decorated in England but moulded and fired in England too.
Q. Are your designs really unique?
A.
Everything we sell is designed in our London Studio and is made exclusively for Tulip Tip Ltd by our manufacturing partners.
Q. Are your products machine washable?
A.
Our textiles are all machine washable, but we recommend they are washed at 30 ˚c to preserve their fabulous colours. Our mugs are both microwave and dishwasher safe but we wouldn’t recommend you try this with our wall art – they may damage your machine!
Q. When can I expect my delivery?
A.
Orders received before 2pm will be despatched the same day via Royal Mail first class recorded delivery. In most cases this means you will receive it the following day. (Delivery may be slower at certain times of the year.) Orders received after 2pm will be despatched the following day.
Q. Do you deliver outside the UK?
A.
We can arrange to deliver anywhere, but as rates continually vary, it’s best to contact us at sales@tuliptip.co.uk for a confirmed quote.